Business is all about creating and developing valuable relationships in all directions. Business relationships are vital to your business success: and that means employee to prospect, employee to customer, customer to prospect, employee to supplier and employee to employee. The advent of social media has revolutionised how we do this but it's still early days and there is much confusion out there. And that's where I come in.
Social Media for HR Social Media Marketing
One of the main platforms being used for social customer service is Twitter. It’s a fast way of connecting and communicating with an organisation – assuming that they are monitoring their Twitter account of course! Some companies are still ignoring their Twitter account and so causing more problems than they have solved by investing time [...]
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I have been working with the Engage for Success movement, who are “spreading the word about employee engagement and shining a light on good practice”, for the last few months helping with their digital strategy. It’s been great to get back into the people side of business in more depth, following seven years focusing on [...]
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LinkedIn has changed so much since its launch nearly ten years ago and has really ramped up those changes in recent months, constantly developing the functionality of the platform to provide great value for many different audiences. LinkedIn was first developed to provide an online career development tool allowing you to upload your CV/resume, connect [...]
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In an earlier post I talked about how the business world is changing with the advent of social media and that it presents a great opportunity for HR professionals in a number of ways. Here I’m going to talk in more detail about what HR Professionals need to do personally to learn about and take [...]
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As an ex-Human Resources professional I am keeping a close eye on the narrative and opinion appearing in various places around the Internet about the potential uses of social media within HR. Bearing in mind that social media is all about connecting with people, communicating, and building relationships it is perhaps surprising that it has [...]
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Over the last couple of months I have been involved with ‘Engage for Success, a movement committed to the idea that there is a better way to work’ [tweet this]; a better way to enable personal growth, organisational growth and ultimately growth for Britain by releasing more of the capability and potential of people at [...]
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When speaking about social media in the workplace it often comes up that many employers have their internet locked down so that employees can’t get access to sites like Facebook. I always talk about how naive it is in this day and age to assume that by taking away access to Facebook on the computer [...]
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The large companies that have embraced social media across their organisation are utilising social media across all functions of the business where there are ‘customer touches’, including providing social customer service. Those companies who have yet to get their head, not to mention their company culture around, the new social business world have probably got [...]
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I can’t believe this blog post that I read the other day about using social media in recruitment. Job Seekers getting asked for Facebook passwords The précis is that recruiters in the US are asking for login and passwords details for Facebook from candidates or asking the candidates at interview to log into their Facebook [...]
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I don’t listen to our local radio stations but a situation has arisen that I found out about on social media that has prompted me to write this. Please bear in mind that I don’t know the facts of this case from the inside. I am taking what I have read and made some assumptions [...]
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I turned to Jo when I needed advice on social media marketing as well as assistance with putting together an advanced marketing strategy for a client.
